Register & schedule.
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Schedule Your Meet & Greet
When you’re ready, give us a call to schedule your Meet and Greet. You may also complete your new client registration here, and we’ll follow up personally to confirm your information, answer any questions, and guide you through the next steps of onboarding.
The initial meet-and-greet is used to establish a long-lasting connection with your furry loved ones and meet you, of course!
We want them to feel safe with their temporary guardian. We’ll hang out, play, and find out where all the toys, treats, and food are.
Booking & Reservations
At Epoch Paws, we believe the booking experience should feel just as thoughtful and personalized as the care your pets receive. You’re welcome to call, email, or message us through the portal.
A deposit is required at the time of booking select services. This ensures your dates are held exclusively for your pets and their dedicated caregiver.
We understand every family has a different comfort level when it comes to communication. Whether you prefer detailed updates with photos and little stories, or you’d rather keep things simple with quick check‑ins (maybe for a “disconnected vacation”), we tailor our communication to you.
For added convenience the Client Portal makes scheduling, messaging, and payments simple and organized. If you prefer not to use the portal, you’re welcome to submit one‑time payments HERE.
Client Portal | Call | Email
Trip Extensions & Schedule Adjustments
We know travel plans can shift, sometimes by a little, sometimes by a lot. If you need to extend your trip, return early, or adjust your schedule, we’re here to make the transition smooth for both you and your pets. Simply reach out, and we’ll take care of the rest.
If additional visits or services are needed during your trip, we’re happy to accommodate whenever availability allows. Any added services or extended care will be reflected in your final invoice, and you can conveniently handle payments through the Client Portal or submit a one‑time payment if preferred.
Our goal is to keep your pets’ routine steady and stress‑free when your plans change. Just let us know, and we’ll keep everything running smoothly at home.